How long does it take until I receive my Strandkorb?
Usually we ship all orders within 5 business days from our North Georgia warehouse location.
For all unassembled Economy Strandkorb models and accessories, we do offer shipping with UPS. All other Strandkorb Models will be shipped fully assembled on a wooden pallet and arrive with residential freight delivery at your home or business. However, depending on the color option you choose, shipping of your Premium Strandkorb may take a few weeks. In any case, we will call you within 2 business days after you placed your order to give you the most accurate time frame and if applicable to confirm color & logo options.
Do you sell/deliver in the whole United States?
We have expanded our area of service and are now delivering to all 48 continental states.
Does the Strandkorb come pre-assembled or do I have to assemble it myself?
It depends on the model. All Luxury, Commercial, and Made in Germany models will be delivered pre-assembled, carefully wrapped and packed onto a pallet.
For all basic models, you can choose either self-assembly or select our assembly service .
How difficult is it to assemble the Strandkorb and how long does it take?
Assembly requires two people. It is manageable, and there is a detailed instruction manual, but it can take anywhere between 30 minutes and three hours, or even longer, depending on your skill level. We highly recommend choosing our assembly service, through which you will receive the Strandkorb fully assembled and ready to go.
Do I need to protect my Strandkorb from the weather?
Even though it is perfectly fine to keep your Strandkorb outdoors, we recommend protecting it from rain and snow. We offer protection covers in our shop and recommend covering it up or putting it somewhere protected during winter. Also, it is advisable to keep the Strandkorb in a spot that is not too moist and allow the materials to dry out if they get wet.
Are the cushions/pillows removable and washable?
All basic Strandkorb models except the one with wood siding have back, seat, and footrest cushioning that is removable and washable. The same pertains to the Luxury, Albatross, and Made in Germany models. Most pillow covers are also removable and washable. Some of the pillows do not have removable covers, but they are made of materials that are safe to wash in laundry machines.
The commercial Strandkorb cushions are not removable, but they are water resistant and can be cleaned using a pressure cleaner or scrubbed with stain remover.
Do you have a store or self pick-up options?
We do not have a store, but we can arrange for self pick-up from our warehouses in northeast Georgia and Las Vegas, NV. If you are interested, please contact us.
Also, we are currently working on establishing a network of retailers and sellers across the USA, which will provide more local options and possibly stores, showrooms etc. Stay tuned for more info. And if you are interested in becoming a retailer, please contact us.
What are the differences between the various Strandkorb models?
The basic Strandkorb is our top selling item that is best suitable for home use, e.g. on patios, porches, pool decks, or in the garden, or even for indoor use in living rooms, sun rooms, foyers etc.
The Luxury Strandkorb is an upgraded version of the basic model, it is slightly bigger and built with thicker wood and overall more sturdy materials.
The commercial Strandkorb is most similar to the models you will see on German beaches and is intended for frequent (commercial) outdoor usage such as beach rentals, or public pools, restaurants, hotels etc. They are better equipped to endure the elements and are more robust than the basic models.
The “Made in Germany” models are our high end item that is crafted in Germany and shipped to order directly from there. They are of the highest quality and come with customizable color and pillow options, suited for personal as well as business use (e.g. restaurants, hotels, country clubs etc.)
Do you accept returns?
We generally do not accept returns on the Strandkorb. If there are any flaws, malfunctions or missing parts, please contact us and we will make sure that the issue will be resolved.
Do you offer financing options?
We partner with the financing service Affirm to offer payment plans where the payment for your Strandkorb will be split into monthly installments. You will see all financing options during the checkout process.
Are there any quantity discounts?
We don’t offer any discounts for Strandkorb orders of up to 5. If you plan on ordering more than 5, please contact us and we will work on an individual package.
Can I become an affiliate partner to earn referral bonuses?
If you have a website or a social media presence with a significant following, you can create an affiliate account. To do so, create a normal user account first and then upgrade to “affiliate” in the account settings. Please contact us to discuss details.
What are the terms and conditions for affiliates?
A standard affiliate account will have a referral link. For All sales completed via the referral link, the affiliate will receive 10% commission. The referral bonus will not be paid out until at least 2 sales have been referred. Affiliate accounts that don’t generate sales or a significant amount of traffic within 180 days, will be deleted.